Complaints

Hi I have seriously gambling issues i played in cosmobet in jun July and lost a substantial amount and asked them to block my account forever and they blocked on my request
On November 22 2025 I asked them to unblock as I clearly forgot that I requested permanent self exclusion the agent said he is checking and unblocked my account after which I lost 4500
I am mentally very disturbed as I have been unable to control and these websites they have no proper tools

Thank you betpack matter is solved
Thank you ybets casino
Keep up the good work

Ybets casino still not solved is now 8 weeks

Mine withdraw is still pending from 25 augustus 2025 after a long verification now is the issue waiting for the provider

Can somebody help me


Regards

I placed a withdrawal on dream bet on the 18th picture attached

I have been on 4 times to live chat to check the status Each time Ive been told basically another department deal with withdrawals I was provided an email On contacting that email I was told it is another department No one has been able to tell me the status of my withdrawal It is now 4 days and withdrawal is still pending

I signed up to Cosmobet today 270625 I deposited 150 Used no bonus code

I managed to get my balance up to 20000 and now Im being told my account is violating their terms and now is suspended

Theyre refusing to pay me

Youll see in my images how I won my bets and their system withdrawing my money so I cannot have it

Ive sent over a 100 emails they keep saying the relevant team are reviewing it but Ive sent them id bank statement bank details to pay me but nothing after 8 days and seem to be going round in circles and not answering my questions and feel like im being scammed because they keep saying its being reviewed and still nothing after over 100 emails and Ive got screenshots of nearly everything about them owing me the money but just seem they dont wanna pay me

I deposited a total of 5000 into this account My balance reached approximately 6000 The only bonus I saw was a 100 match up to 200 euros The company then reset my balance to 2000 citing a bonus conversion This is a blatant scam They accepted my bets and then arbitrarily reduced my balance Their response is simply to point to their Terms and Conditions Its a pity because they offer a great range of markets on all sports but being robbed is unacceptable I strongly advise others to avoid this company

I have been trying to process a withdrawl and the company are stifling and frustrating the process they will not respond to queries engage or set out time lines

The have told me days ago it was a priority been worked on would be completed in little while and have set out that it is now unusualy long

They confirmed all documents for verification where received and in order then next day requested more They have been furnished with everything the agents make promise after promise but fail to deliver

I need the withdrawl and they will not respond to email or discuss on live chat no method to phone and they refuse to provide regulatory and license information

As soon as I tried withdrawing my money they didnt pay and sited I violated some term with no proof I did nothing wrong and won fair and square They are corrupt and have no intentions of ever paying PLEASE HELP AND TELL PEOPLE TO STAY FAR FAR AWAY