Newlucky casino refuse to payout after winning around 33.000€
Added: 14/08/2026
Complaint summary
SCAM!!
After I won 33 000 euro. They are refusing to pay out and stole my winnings and closed my account. They say that I'm not the one who was playing and scammed the slotmachine 🤣🤣🤣 How is that even possible. Luckily I recorded and screenshotted everything. Kyc was approved.
I won. And they can't stand people who win and do everything to prevent that.
Does anyone know their licensenumber ?
Open
Last Update
10h 28m Passed
Added:
2026-08-14
Disputed Amount:
33 EUR
Betpack Representative:
Date: 14/08/2026, 02:52 AM
Dear Zina,
Thank you for bringing this issue to our attention. We have contacted representatives of NewLucky Casino and asked them to respond to this inquiry directly. We appreciate your patience during this time and hope to resolve this complaint soon.
Best Regards,
Betpack Team
