Betpack Complaints | Share Your Experience & Find Solutions
Please enter more than 2 characters!

Complaints

Betpack specializes in assisting users with issues related to the bookmakers we review. Our complaint page is a crucial element of our customer support system, enabling customers to express their concerns or problems directly on our platform. If a representative from the involved bookmaker is registered with us, they can directly address and resolve these issues. This feature exemplifies our commitment to fostering transparency and effective communication between bookmakers and our valued users.

All Complaints (3)
Open Complaints (3)
Solved Complaints (0)
Unsolved Complaints (0)
Rejected Complaints (0)

ID verification takes a long time

Status:
Open
Against: Chilli Reels
Disputed Amount: 15 EUR
Date 30d 13h Passed
Added: 25/01/2024
Show More

I had to go through a long process to verify my ID, and because it took so long, my winnings expired. This is disappointing. I did everything asked of me, but the verification just dragged on.

Bonus wasn't activated

Status:
Open
Against: BetSofa
Disputed Amount: 5 USD
Date 31d 17h Passed
Added: 24/01/2024
Show More

Even I was fulfilling requirements, I didn't received the bonus somehow.

Didnt get my payment

Status:
Open
Against: BetSofa
Disputed Amount: 1 EUR
Date 36d 19h Passed
Added: 19/01/2024
Show More

Did not get my payment and bonus

Load more complaints
Our odds and reviews have been featured in:
Sigma Logo Business.com Logo ESPN Logo Bloomberg Logo The Wall Street Journal Logo
Rolletto
8
Rating
100% up to $500
Welcome Bonus
Play Now