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Complaints

Betpack specializes in assisting users with issues related to the bookmakers we review. Our complaint page is a crucial element of our customer support system, enabling customers to express their concerns or problems directly on our platform. If a representative from the involved bookmaker is registered with us, they can directly address and resolve these issues. This feature exemplifies our commitment to fostering transparency and effective communication between bookmakers and our valued users.

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All Complaints (25)
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Open Complaints (2)
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Solved Complaints (19)
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They scam me my deposit

Status:
Open
Against: QuickWin
Disputed Amount: 25 USD
Date 17d 20h Passed
Added: 20/11/2024
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open my gaming account on quickwin in 11 November and I make deposit of 10901090 means total I make deposit 2180 via UPI but when I didnt get my deposit in my gaming account I go to customer service they told me to wait Hours I wait Hours after that again I go for help but they told me to wait 3 days again I wait 3 days then again I go for help but they refused alla time and close chat directly I also complain on email theres also same thing they didnt want to give my money anyhow I have all proof of payment I told through email that I make complaint against quickwin on betpaack but they didnt reply me since 8 days and they didnt give my money return I understand that how quickwin eat customer money

And I paid on this UPI dbodkiafreecharge





I have all proof like proof of payment and how they treat his users everything



Kindly help me betpack

Deposit amount 8000

Status:
Closed / Solved
Against: PIN-UP
Disputed Amount: 8,000 USD
Added: 11/11/2024
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Today after 11 days they didnt credited my fund in my account INR 8000
I try every possible way to connect them but they reply only similar things again and again so please help me to get my deposit they cause me lots of frustration the situation is likely to be suicidal for me that why I need help with your site Please help me to get my money back
They are just replying with ticket number is under view from last 11 days
Id no 28619971
Ticket no TS-1647125

Ej godknd valuta vid uttag

Status:
Closed / Solved
Against: Cosmobet
Disputed Amount: 375 EUR
Added: 28/10/2024
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Jag lade in 50 euro och vann 375 euro Supporten va jttebra och verifiering gick smidigt nr jag gjorde ett uttag p 375 euro Dagen efter var det 266 euro igen p mitt spelkonto hos cosmobet casino igen Jag gjorde terigen ett uttag p 250 euro Senare under dagen ringer min bank och sger att valutan de betalar ut med r inte godknd i Sverige eftersom casinot r bannat fr att bedriva spel med Sverige Valutan r krytovaluta och heter santeda international limited och det finns inte en bank i Sverige som tar emot denna valuta

Dessutom s har utav de 375 euro jag tagit ut har 109 gtt t av banker som ska vxla det gtt t p vgen tillbaka till mitt spelkonto vilket frklarar varfr jag dagen efter hade 266 euro p spelkontotOch nu har de terstende utav de 250 euro som jag tog ut inte dykt upp alls p mitt spelkontot hos cosmobet Jag r sjukt irriterad ver att jag ens ftt registrera mig p cosmobet nr detta problem skert inte r nytt fr cosmobet Men man valt att hva in ltta pengar frn oss svenskar som vljer att spela p cosmobet Hade de gjort rtt fr sig s hade svenskar inte s enkelt tilltits att registrera sig eller tminstone gett infon att uttag till Sverige inte kan gras p casinot

Hur stor chans finns det att jag fr tillbaka mina 375 euro jag vunnit Den r 0 Kan jag f tillbaka min deposition kanske Ja absolut ska jag kunna f det Och jag har mycket fritid och gillar lite detektivarbete s jag ska se vad jag kan gra

Sjlvklart ska jag ocks frska f 375 euro som mitt uttag var

baterywin casino blocked my account and wont return my deposit

Status:
Open
Against: Batery.win
Disputed Amount: 479 CAD
Date 42d 3h Passed
Added: 27/10/2024
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hello baterywin casino blocked my account and wont return my deposit I successfully passed verification and they replied
Congrats

Youve got verified on Baterywin
Jump into your favourite bet place

Kind regards
Baterywin team

BUT AFTER I PUT MY DEPOSIT FOR WITHDRAWAL THEY REJECTED MY WITHDRAWAL AND BLOCKED MY ACCOUNT
They write to me that I used Photoshop for verification but I didnt use Photoshop they dont reply to my messages they dont return my money 480 CAD

Withdrawl pending 6 days

Status:
Closed / Solved
Against: Dream.bet
Disputed Amount: 2,444 EUR
Added: 09/10/2024
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Have a withdrawl pending 6 days live chat useless and just say the same thing impossible to contact on email

Closing account and confiscated money

Status:
Closed / Solved
Against: BTC365
Disputed Amount: 200 USD
Added: 06/10/2024
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Hi one day btc365 after a withdrawal request they confiscate my money I am asking what i did but they just say i violated their rules without explanation

Payout

Status:
Closed / Unsolved
Against: AllBet
Disputed Amount: 39,000 USD
Added: 03/10/2024
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I won 39000 and tried to request a payout and received an email from security team that upon further investigation into your account our risk management have concluded that you were in direct violation of our terms and conditions

100K eur complaint

Status:
Closed / Unsolved
Against: Betpanda.io
Disputed Amount: 100,000 EUR
Added: 14/09/2024
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My name is Lourenco Debonnaire

Me and my best friend Manuel got banned when playing on betpandaio
and cryptorinoio same company different brands - for multiaccounting
even though we have provided KYC of both of us

We won over 100K EUR and we have deposited very large amounts also as a
part of this

I am owed LTC around 900 he is owed ETH around 15 LTC

Let me know how to proceed with complaints

We did all KYC totally We are being ignored

- Lourenco

100000 EUR Complaint against Betpandaio and Cryptorinoio same business different brands

Status:
Closed / Unsolved
Against: Betpanda.io
Disputed Amount: 100,000 EUR
Added: 14/09/2024
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Hello

My name is Manuel

Me and my best friend Lourenco got banned when playing on betpandaio
and cryptorinoio same company different brands - for multiaccounting
even though we have provided KYC of both of us

We won over 100K EUR and we have deposited very large amounts also as a
part of this

I am owed ETH around 15 he is owed LTC around 900 LTC

Let me know how to proceed with complaints

- Manuel

stolen money

Status:
Closed / Solved
Against: Lucky Block
Disputed Amount: 900 USD
Added: 10/09/2024
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They stolen all my money and deleted account with no explanation
all money 900 USD and even the two deposits 400 USD
No response or explanation

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