Betpack Admin
Joined: 12/03/2024
From: United Kingdom
| Statistics | 30d | 90d | 2026 | Total |
|---|---|---|---|---|
| Complaints | 2 | 6 | 62 | 62 |
| Solved | 0 | 0 | 51 | 51 |
| Unsolved | 0 | 3 | 8 | 8 |
Betpack Representative
Betpack Representative
| Statistics | 30d | 90d | 2026 | Total |
|---|---|---|---|---|
| Complaints | 2 | 6 | 62 | 62 |
| Solved | 0 | 0 | 51 | 51 |
| Unsolved | 0 | 3 | 8 | 8 |
17d 14h Passed
I am writing to make a formal complaint and demand the immediate return of my funds following the closure of my Betnjet account
At the time my account was closed my account displayed an available balance of 370421 GBP as evidenced by the attached screenshot My account was closed without any prior warning or adequate explanation and I have been denied access to both my deposited funds and my legitimate winnings
I have acted in good faith throughout my use of your platform If you believe you are entitled to withhold my funds I require you to provide the legal and contractual basis for doing so together with all evidence you rely upon
I formally demand that you
Return my full account balance of 370421 GBP immediately or any higher amount you determine is owed if additional deposits or winnings are outstanding
Provide a full written explanation for the closure of my account
Supply copies of any investigation internal reports or terms you rely upon to justify withholding my funds
If I do not receive a satisfactory response within 7 days I will take further action without further notice This will include
Reporting your conduct to your gambling licensing authority and any relevant alternative dispute resolution ADR service
Asking my bank to investigate the payments and pursue any available recovery options
Reporting the matter to the appropriate consumer protection and financial crime authorities
Commencing legal proceedings to recover my funds together with any applicable interest and costs
I sincerely hope this matter can be resolved promptly and without the need for formal legal action However I will not hesitate to pursue all remedies available to me if my funds continue to be withheld without lawful justification
I look forward to receiving confirmation that my funds are being returned
Yours faithfully
Ryan Elliott
3d 12h Passed
Account was requested by myself to be closed forever because Im was spending too much and struggling to pay my bills I requested this on 2 separate occasions and cosmo bet allowed me to reopen my account no hesitations both times I am seeking back the 467536 that was deposited by myself within the time from of these two closures as I shouldnt of been allowed to gamble it it has happened to me on your sister sites before as well rolletto don bet and golden bet
Thanks
