Lost thousands after account was allowed to be reopened
Complaint summary
Account was requested by myself to be closed forever because I’m was spending too much and struggling to pay my bills, I requested this on 2 separate occasions and cosmo bet allowed me to reopen my account no hesitations both times. I am seeking back the £4675.36 that was deposited by myself within the time from of these two closures as I shouldn’t of been allowed to gamble it, it has happened to me on your sister sites before as well rolletto, don bet and golden bet.
Thanks
Dear Lewistong99,
Thank you for bringing our attention to this issue. We have contacted representatives of Cosmobet and asked them to address your complaint directly. We appreciate your patience during this time and hope to resolve this complaint soon.
Best Regards,
Betpack Team
