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Account reopened after permanent exclusion

Account reopened after permanent exclusion

Author: Shanzak

Against:

Added: 27/11/2025

Complaint summary

Hi I have seriously gambling issues .i played in cosmobet in jun July and lost a substantial amount and asked them to block my account forever and they blocked on my request .
On November 22 2025 I asked them to unblock as I clearly forgot that I requested permanent self exclusion ..the agent said he is checking and unblocked my account after which I lost £4500
I am mentally very disturbed as I have been unable to control and these websites they have no proper tools

Open

Last Update

3d 7h Passed

Added:

2025-11-27

Disputed Amount:

4500 GBP

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