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lasowoods70

Joined: 16/05/2024
From: Australia AU
Statistics30d90d2024Total
Complaints0111
Reviews 0000
Following Bookies---0

Complaints

Bet on Sports cancelled for no logical reason

Status:
Open
Against: Sportbet.one
Disputed Amount: 50 USD
Date 31d 2h Passed
Added: 16/05/2024
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Hello dear Betpack
I recently registered an account at sportbet.one and deposited 0.664 LTC into my account.I placed all my funds on a tennis match ( Khachanov vs Shevchenko) which resulted in 6-4 6-4( 20 games).My bet was under 21.5 games therefore i expected my bet to be won. Surprisingly the bet was settled as cancelled and winning amount (0.644 LTC) was not credited to my account and only my bet the amount was refunded.I contacted support and they told me my bet was cancelled due to "dishonest use of risk-free promo".I have even used the bonus option and i placed my only bet in this sportsbook with my actual funds.Therefore i am asking you to help me out.I am ready to go under KYC procedure or provide additional information regarding this matter. Thank you in advance.

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