Ybets casino
Complaint summary
Mine withdraw is still pending from 25 augustus 2025 after a long verification now is the issue waiting for the provider .
Can somebody help me
Regards
Dear Ushaug,
Thank you for bringing this issue to our attention. We have contacted representatives of Ybets Casino and asked them to respond to this inquiry directly. We appreciate your patience during this time and hope to resolve this complaint soon.
Best Regards,
Betpack Team
Dear Ushaug and Betpack,
The player is currently undergoing a Provider Check, in accordance to the Terms and Conditions of Ybets. Once the game provider concludes their investigation, the results will be provided to the player and, if no abnormalities are found, normal functionality will be restored.
We would like to additionally confirm that player's verification was completed.
Respectfully,
Ybets Casino Representative.
Dear Ushaug and Betpack,
To provide an update on the matter, the provider check is still currently ongoing. We have made an additional inquiry to the game provider to see if there is an estimation on the completion time.
Respectfully,
Ybets Casino Representative.
Dear Ushaug,
Thank you again for reaching out regarding this issue. We have received news that your withdrawal request was accepted. As such, we will proceed with closing this complaint. If anything else, please do not hesitate to reach out to us in the future.
Best Regards,
Betpack Team
