Not enough bonus for money u applie

Dear Firewall84,

Thank you for bringing this issue to our attention. We have contacted representatives of BetMac Casino and asked them to respond to this inquiry directly. We appreciate your patience during this time and hope to resolve this complaint soon.

Best Regards,
Betpack Team

Hi Firewall84,

Thank you for your patience while we conducted a thorough review of your complaint regarding deposit bonuses and our support interactions.

Following a detailed investigation into the account associated with the credentials you provided, we have found the following:

Account Status: The account has been inactive since April 29, 2024.

Transaction History: Our records show that no deposits have ever been made to this account.

Bonus Eligibility: Because there were no successful deposits, the account was never eligible for, nor credited with, any free spin offers or deposit bonuses.

Support Logs: We performed a search for all correspondence and were unable to find any communication between our support team and your registered email address.

Based on these findings, we cannot verify the claims regarding missing bonuses or interactions with our staff on this specific account. If you believe you are using a different email address or have transaction receipts you'd like us to review, please feel free to share them.

Best regards,

edit: Account has been inactive since April 29th, 2025