"Bonus converted"
Complaint summary
I deposited a total of €5,000 into this account. My balance reached approximately €6,000. The only bonus I saw was a 100% match up to 200 euros. The company then reset my balance to €2,000, citing a bonus conversion. This is a blatant scam. They accepted my bets, and then arbitrarily reduced my balance. Their response is simply to point to their Terms and Conditions. It's a pity, because they offer a great range of markets on all sports, but being robbed is unacceptable. I strongly advise others to avoid this company."
Dear Blondejake,
Thank you for coming to us with this issue. Representatives of Dream.bet have been informed and asked to address this complaint. We appreciate your patience during this time and hope to resolve this complaint soon.
Best Regards,
Betpack Team
No problem, thanks for your help
